Dhani Game Customer Care & Contact
Need help with your Dhani Game account? These are the official ways to reach support, what to include so your issue is solved faster, and what support will never ask you for. For sign-in problems start with the login help; for promotions see how gift codes work.
Email Support
Account, payment and general questions. In the app, the support option in the account menu reaches the same team.
[email protected]Before you contact customer care
- Write from, or mention, the mobile number registered on your account.
- For a recharge or withdrawal, include the order ID from your wallet history and, for payments, the UTR / reference number from your UPI app or bank.
- Add a screenshot of the error or the transaction status.
- Describe what you tried already (for example, resending the OTP or reinstalling the app).
What support will never ask for
Your password, your OTP, your UPI PIN or a payment to a personal UPI ID. There is no fee to "unlock" a withdrawal. We do not publish a phone or WhatsApp number — anyone contacting you through one and claiming to be support is not official. Guides for the most common issues: recharge problems, withdrawal delays and checking you are on the official site.
Frequently Asked Questions
How do I reset my Dhani Game login password?
Tap Forgot Password on the login screen, enter your registered mobile number and follow the OTP verification steps to set a new password.
My withdrawal has not arrived — what should I do?
Check its status in your wallet history first. If it shows as successful but the money is not in your account, check your bank statement and then contact support with the order ID and a screenshot.
Is Dhani Game legal in India?
Online gaming rules differ from state to state, and some states restrict real-money gaming. You must be 18 or older and are responsible for checking the rules where you live.
Can I play without downloading the app?
Yes. The games are also available in a mobile or desktop browser at dhanigame.games with the same account.
18+ only. Play responsibly.